![]() ![]() I reached out to Apple support and I was told to bring it to Apple Store (when it was still open) or send it it for diagnostics/repair but since it's my only computer I couldn't send it in. Tried to use it with graphics card switching disabled it but it would still freeze so it could be a faulty graphics chip I thought. But, when I use it at home without an external display, it never freezes so I believe it was related to the graphics card dynamic switching. It's completely frozen sometimes and other times I can move a mouse cursor but clicks wouldn't do anything so I had to hard restart it every time it freezes. Since the purchase, MBP 16 would randomly freeze, sometimes multiple times a day. The USB C hub was used with my old 2017 MBP 15 and there was no issue with the USB C hub when used with the old MBP. It's my only computer I use at work and home and at work I have a single USB C hub (made by VAVA) always plugged into the MBP which has a few of USB devices, ethernet, microSD card and HDMI for a Dell 27" monitor. ![]() I've had this strange but consistent issue with a base MBP 16 completely freezing - only when it's connected to an external display since I bought it three months ago. Just wanted to share this with you guys to help if there's someone else having the same issue. ![]()
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